There's a lot of confusion when it comes to canceling Spotify Premium — primarily because you cannot cancel it within the mobile app. Apple and Google charge a 30% fee for in-app subscriptions, so Spotify removes the cancellation buttons from almost all of their applications.
This leaves many users asking: "Why can't I cancel my Spotify subscription on the app?" The answer is simple: they want you to navigate to their website.
Furthermore, one of the biggest psychological hurdles to canceling is the fear of losing years of curated music. Rest assured, you will not lose your playlists when you cancel Spotify Premium. Your account simply downgrades to the free tier.
Method 1: Cancel Spotify on the Web (Standard)
If you gave your credit card directly to Spotify (which most people do), this is the only way to cancel.
Go to Spotify.com and sign in
Open Safari, Chrome, or any browser and navigate to spotify.com/account. You must use a browser, not the Spotify app.
Find "Your plan"
Scroll down your Account Overview page until you see the section labeled "Your plan".
Click "Change plan" or "Manage your subscription"
This button is typically located right under your current Premium tier details.
Scroll to "Spotify Free" and Cancel
Scroll all the way down below the other Premium tier options until you see Spotify Free. Click Cancel Premium.
You may be asked to confirm your choice a few times or take a brief survey. Once complete, you'll see a confirmation screen telling you exactly when your Premium benefits will end.
Method 2: How to Cancel Spotify Premium on iPhone
If you don't see a "Change plan" option on the Spotify website, it means you're being billed by a third party. If you are on an iPhone, you likely subscribed through the Apple App Store.
Open your iPhone Settings
Tap the Settings app on your iPhone.
Tap your name / Apple ID
This is at the very top of the settings menu.
Tap "Subscriptions"
Find "Spotify" in your active list, tap it, and hit "Cancel Subscription".
Method 3: How to Cancel Spotify Premium on Android
If your billing is handled by Google Play, follow these steps instead of using a web browser:
- Open the Google Play Store app on your Android.
- Tap your profile icon in the top right corner.
- Tap Payments & subscriptions, then Subscriptions.
- Find Spotify in the list and tap "Cancel subscription".
What Happens to My Playlists?
As mentioned, you do not lose any of your playlists, saved songs, or followers when you cancel Spotify Premium. The only thing you lose is the Premium features.
Once your current billing cycle ends, your account transitions to Spotify Free. This means:
- You will start hearing audio advertisements between songs.
- You will lose the ability to download music for offline listening. Any songs previously downloaded to your device will be removed.
- On mobile, you will mostly be restricted to shuffle play.
- You lose the highest quality streaming audio setting.
If you ever decide to renew your subscription in the future, all your playlists and data will be exactly where you left them. Unlike Netflix, Spotify never deletes inactive free accounts.
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Download Trackery for Free →Frequently Asked Questions
How to cancel Spotify Premium without logging in?
You cannot cleanly cancel without logging in. If you have completely lost access to the email and password for your Spotify account, your only options are to reach out directly to Spotify Support with evidence of the charges, or contact your bank/credit card company to block future charges from Spotify.
Can I cancel Spotify Premium and get a refund?
Spotify generally does not offer refunds for partial billing periods. However, if you were charged during a 14-day free trial period or haven't used the service since the latest charge occurred, you can contact Spotify customer support to request an exception.
How do I cancel my Spotify Premium student or family plan?
The process is identical to the web method. Go to spotify.com/account, find your plan, click "Change plan", and look for the option to cancel. If you manage a Family plan, canceling it will shift all linked sub-accounts back to the free ad-supported tier at the end of the billing cycle.