Uber One (which absorbed the old "Eats Pass") is famous for offering frequent one-month free trials. If you order food once and accept the trial, it's incredibly easy to forget about it until a $9.99 (or $96 annual) charge hits your bank account weeks later.
Because Uber wants to maximize retention, the "Cancel" button is not clearly visible on the main page. Here is the exact path to find it.
Step-by-Step Cancellation
Open the Uber or Uber Eats App
You can use either app. Ensure you are logged into the exact account that is being billed.
Go to your Account
Tap the Account icon located in the bottom right corner of your screen menu.
Find the Uber One Tile
Look for the section labeled Uber One and tap on it. It usually sits right below your Wallet or Payment methods.
Scroll to "Manage Membership"
This is the tricky part. You must scroll all the way down to the bottom of the page past all the promotional material until you find the subtle Manage Membership option. Tap it.
Tap "End Membership"
You will now see a button that says End Membership. Tap it, and be prepared to confirm your decision at least one more time on the next screen.
Can I get a refund for Uber One?
If you forgot to cancel a free trial and the charge just hit your account, you are in luck. Uber's system will frequently allow an automatic, prorated refund if the charge occurred less than 24-48 hours ago.
To try to trigger the refund, follow the same exact steps above. When you hit "End Membership," the app will calculate if you have used any benefits on the newly renewed billing cycle. If you haven't, it will often offer you an immediate refund during the cancellation confirmation.
Stop forgetting Uber One Trials
You shouldn't have to sacrifice 30 days of free delivery just because you're scared you'll forget to cancel on time. Add your trial to Trackery and we will notify you exactly when it's safe to pull the plug.
Protect Your Wallet with Trackery →