Because Peacock is owned by NBCUniversal (which is owned by Comcast), millions of users originally received Peacock Premium for free as an ISP perk. When Comcast ended that massive free promotion, users were abruptly transitioned into paid billing loops.

Today, the biggest hurdle to canceling Peacock is simply finding out who is actually charging your credit card.

Method 1: Canceling via Xfinity (Comcast)

Xfinity Billed

If your Peacock charge shows up on your monthly internet/cable bill, you must use Xfinity's dedicated hub to remove the add-on.

  1. Go to xfinity.com/yoursubscriptions (The Xfinity Subscription Hub).
  2. Sign in with your primary Xfinity ID and password.
  3. Locate the Peacock tile in your list of active services.
  4. Click Manage or Unsubscribe.
  5. Confirm your choice on the final confirmation screen.
⚠️ Promotional Lock-in: If your Peacock Premium access is literally hardcoded into your specific internet tier (like "NOW TV"), Xfinity may not give you an unsubscribe button. You will have to call Comcast directly to downgrade your entire internet package.

Method 2: Canceling Directly on Peacock

Peacock Direct

If you see a charge from "PEACOCK TV" on your bank statement, you are billed directly.

1

Go to PeacockTV.com

Open a web browser on your phone or computer. Do not use the Smart TV app.

2

Open Your Account

Click your Profile Avatar in the top right corner and select Account.

3

Navigate to Plans

Go to the Plans & Payment tab.

4

Change or Cancel Plan

Click Change or Cancel Plan at the bottom of the page. Select "Cancel Plan" and follow the prompts to decline their downgrade offers.

Track the Confusing Subscriptions

Between Xfinity, Apple, Roku, and Direct billing, tracking down who has your money is exhausting. Trackery organizes it all into one beautiful dashboard with cancellation links right next to the price.

Download Trackery for iOS →